Privacy Policy

Effective Date: October 5, 2026

Fix-It Fox Handyman is a brand owned and operated by Yellowstone Renovation. This Privacy Policy applies to FixItFoxKY.com and to information collected in connection with Fix-It Fox services, including information collected, accessed, stored, or processed by Yellowstone Renovation on behalf of the Fix-It Fox brand.

In this Privacy Policy, references to “Fix-It Fox,” “we,” “us,” or “our” include Fix-It Fox Handyman and Yellowstone Renovation where applicable.

Ownership and business relationship

Fix-It Fox Handyman operates under Yellowstone Renovation. Website operations, customer communications, estimates, scheduling, invoicing, payment processing, project administration, accounting, and other business activities may be managed or processed by Yellowstone Renovation.

When you submit information through FixItFoxKY.com, request an estimate, schedule service, approve work, make a payment, or otherwise interact with Fix-It Fox, your information may be collected, accessed, stored, or processed by Yellowstone Renovation and its authorized employees, contractors, subcontractors, service providers, and business systems for legitimate business purposes.

Depending on the project, estimates, invoices, contracts, payment requests, receipts, financing documents, or other transaction records may be issued or processed under Fix-It Fox, Yellowstone Renovation, or both.

Information we collect

We may collect information that you voluntarily provide, including:

Name
Phone number
Email address
Service or project address
ZIP code
Project details and service requests
Property access notes
Photos, documents, or files you choose to upload
Appointment and scheduling information
Estimate, invoice, contract, payment, and project records
Messages, questions, and other communications

We may also automatically collect limited technical information when you use our website, such as browser type, device type, pages visited, approximate location based on IP address, referral source, and website usage information.

How we use your information

We may use the information we collect to:

Respond to inquiries and estimate requests
Schedule and manage appointments
Provide handyman, repair, maintenance, remodeling, and improvement services
Communicate about your project or service request
Send appointment confirmations, reminders, and updates
Prepare estimates, contracts, invoices, receipts, and project documentation
Collect and process payments
Coordinate employees, subcontractors, suppliers, and service providers
Improve our website, services, advertising, and customer experience
Prevent fraud, misuse, or security problems
Comply with legal, accounting, tax, insurance, warranty, and regulatory requirements

Payments and transaction information

Payments for Fix-It Fox services may be collected and processed by Yellowstone Renovation, including through its payment processors, accounting systems, financing partners, banks, or other authorized third-party providers.

We may collect or process information related to estimates, invoices, contracts, payment status, transaction amounts, project balances, financing, refunds, deposits, and other billing records.

We generally do not directly store full payment-card numbers. Payment-card and financial transaction information may be processed by authorized third-party payment processors, banks, financing providers, accounting platforms, or other service providers.

Transaction and billing records may be retained as reasonably necessary for accounting, tax, warranty, insurance, dispute-resolution, fraud-prevention, contractual, and legal purposes.

Website forms

Information submitted through forms on our website may be processed and stored by our website hosting and technology providers so that we can receive and respond to your request. Our website may use Netlify Forms or other form-processing services.

Information submitted through the website may also be transferred to customer relationship management, scheduling, communication, accounting, or project-management systems used by Fix-It Fox or Yellowstone Renovation.

Please do not submit highly sensitive information through website forms, including Social Security numbers, banking passwords, account credentials, or medical information.

Photos and file uploads

You may choose to provide photos, videos, documents, or other files to help us understand your project, prepare an estimate, coordinate work, or document completed services.

These files may contain personal information or images of your property. We use them for purposes related to your inquiry, estimate, project, customer service, recordkeeping, warranty, insurance, or other legitimate business purposes.

Text messages and phone calls

If you provide your phone number and consent to receive communications, Fix-It Fox and/or Yellowstone Renovation may call or send text messages regarding estimates, appointments, project updates, scheduling, customer service, invoices, payments, and related service communications.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

Consent to receive marketing text messages is not a condition of purchasing services. We do not sell or rent your phone number to third parties for their independent marketing purposes.

Email communications

We may send emails regarding estimates, scheduling, project updates, invoices, receipts, customer service, and other service-related matters. If you receive optional marketing emails, you may unsubscribe using the instructions provided in those messages.

Service providers and subcontractors

We may share information with trusted third parties when reasonably necessary to operate our business or complete your project, including:

Employees and authorized team members
Contractors and subcontractors involved in your project
Website hosting and form-processing providers
Customer relationship management and scheduling providers
Phone, text-message, and email providers
Payment processors, banks, financing providers, and accounting platforms
Material suppliers and project vendors when necessary
Cloud storage and document-management providers
Advertising and analytics providers
Professional advisers, insurers, and legal or regulatory authorities when necessary

These providers may process information on our behalf only as necessary to provide their services or support legitimate business operations.

Advertising, analytics, cookies, and similar technologies

We may use analytics and advertising technologies, including services provided by companies such as Google, to understand website activity, measure advertising performance, improve our marketing, and understand how visitors find and use our website.

These technologies may use cookies, pixels, device identifiers, local or session storage, or similar technologies. You can control certain browser cookies through your browser settings and may use applicable advertising preference tools provided by advertising platforms.

How we share information

We may share information with Fix-It Fox and Yellowstone Renovation personnel and with authorized service providers, subcontractors, suppliers, payment providers, accounting providers, insurers, professional advisers, or government authorities where reasonably necessary for the purposes described in this Privacy Policy.

We do not sell your personal information.

Data retention

We retain information only for as long as reasonably necessary for customer service, project administration, accounting, tax, legal, insurance, warranty, payment, fraud-prevention, and recordkeeping purposes. Retention periods may vary depending on the type of information and the nature of the project.

Data security

We use reasonable administrative and technical measures intended to protect information from unauthorized access, misuse, loss, or disclosure. However, no website, email system, payment system, or online transmission method can be guaranteed to be completely secure.

Third-party links

Our website may contain links to third-party websites or services. Fix-It Fox and Yellowstone Renovation are not responsible for the privacy practices, security, or content of third-party websites. Their own privacy policies apply when you visit them.

Children's privacy

Our website and services are intended for adults seeking home, property, commercial maintenance, repair, or remodeling services. We do not knowingly collect personal information from children under 13.

Your privacy choices

You may contact us to request that we correct inaccurate contact information, update communication preferences, stop optional marketing communications, or delete certain information where legally and operationally permitted.

Some records may need to be retained for legal, accounting, tax, insurance, warranty, payment, fraud-prevention, contractual, or dispute-resolution purposes.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with a revised effective date.

Contact us

If you have questions about this Privacy Policy or how information is handled, contact us:

Fix-It Fox Handyman
A brand owned and operated by Yellowstone Renovation
Lexington, Kentucky
Phone: (859) 800-7434
Email: info@fixitfoxky.com
Website: FixItFoxKY.com